1st Edition

Media Engagement Connecting with Audiences in Media Markets

Edited By Mercedes Medina, David Kimber Copyright 2026
278 Pages 11 B/W Illustrations
by Routledge

278 Pages 11 B/W Illustrations
by Routledge

This book outlines the need for media companies to embrace an audience-centric approach to thrive in today’s fiercely competitive global market. Chapters in this book cover different media sectors such as audiovisual, news and user-generated content (UGC), media branding and reputation, and include experiences from Europe, Latin America, Asia, the Middle East, and the United States. To enable... Read more

PART I. THEORETICAL FOUNDATIONS AND MEASUREMENT

 

Chapter 1

Audience Engagement as Pillar of Sustainability of Media Companies: Now and Beyond

Mercedes Medina and David Kimber

 

Chapter 2

Engagement: Four Dimensions of Audience

Manuel Ignacio González Bernal

 

Chapter 3

Reviewing Audience Research in Light of the New Digital Scenario

Patricia Phalen

 

Chapter 4

Rebuilding Trust and Fostering Loyalty: Navigating the Challenges of Audience Engagement

Francisco J. Pérez-Latre

 

 

PART II. MEDIA ENGAGEMENT STRATEGIES

 

Chapter 5

The Changing Goals of Audience Engagement in Journalism

Jacob L. Nelson

 

Chapter 6

Navigating the Storm: Boosting Audience Engagement in an Age of News Avoidance

Alfonso Vara-Miguel and María Elena Gutiérrez Rentería

 

Chapter 7

The Key Role of Communication in Crowdfunding Projects for Building Trust and Engagement with Audiences

Gema Bellido and Mónica Herrero

 

Chapter 8

Narrative Memory and Engagement Strategies in Streaming Platforms

Alicia Urgellés-Molina

 

Chapter 9

Quality Content as Audience Engagement Strategy

David Kimber and Mercedes Medina

 

Chapter 10

Podcasts as “Individual and Community” Space to Engage

Kate Ames

 

 

 

III. MEDIA ENGAGEMENT: SOME INTERNATIONAL PERSPECTIVES

 

Chapter 11

Public Service Media and Online Engagement

Marcela Campos Rueda and Manuel Goyanes

 

Chapter 12

Hispanic/Latino Audience Engagement in the United States

Kenton T. Wilkinson and Enrique P. Becerra

 

Chapter 13

Inside the Newsroom of the Mind: How Jordanians and Saudis Engage with—and Disengage from—the Media

Ruba Mohd and Javier Serrano-Puche

 

Chapter 14

Understanding Audience Engagement in the Korean Media Market

Soontae An and Yujin Lee

 

Chapter 15

From Influence to Trusted Engagement: Navigating the Impact of AI on the Transformation of the Brazilian News Landscape

Francisco Rolfsen Belda

 

 

IV. TECHNOLOGY AND AUDIENCE ENGAGEMENT

 

Chapter 16

UGC and Audience Engagement: Keys, Contents, and Platforms

José María Álvarez-Monzoncillo, Lluc Vila-Boix, and Alicia Blanco-González

 

Chapter 17

Decoding Audience Emotions: Applied Neuroscience in Fiction Series Production

Patricia Diego, Enrique Guerrero-Pérez, Elena Martín-Guerra, and Carmen Romano

 

Chapter 18

Big Tech Companies and Consumers’ Media Engagement: With Great Power Comes Great Responsibility

Rodrigo Guesalaga

 

Chapter 19

Audience Engagement in Next-Generation Video: AI to the Rescue

Eli Noam

 

 

V. SYNTHESIS

 

Chapter 20

Audience Engagement: Now and Beyond

Mercedes Medina and David Kimber

Biography

Mercedes Medina is a Full Professor in the Marketing and Media Management Department in the School of Communication at the University of Navarra, Spain.

David Kimber is an Assistant Professor in the Marketing Department in the School of Business and Economics at Universidad de los Andes, Chile.