Ratings Analysis: Audience Measurement and Analytics, 4th Edition (Paperback) book cover

Ratings Analysis

Audience Measurement and Analytics, 4th Edition

By James G. Webster, Patricia F. Phalen, Lawrence W. Lichty


328 pages

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Paperback: 9780415526524
pub: 2013-10-01
Hardback: 9780415526517
pub: 2013-10-02
eBook (VitalSource) : 9780203112359
pub: 2013-10-30
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This 4th edition of Ratings Analysis describes and explains the current audience information system that supports economic exchange in both traditional and evolving electronic media markets. Responding to the major changes in electronic media distribution and audience researchin recent years, Ratings Analysis provides a thoroughly updated presentation of the ratings industry and analysis processes. It serves as a practical guide for conducting audience research, offering readers the tools for becoming informed and discriminating consumers of audience information.

This updated edition covers:

  • International markets, reflecting the growth in audience research businesses with the expansion of advertising into new markets such as China.
  • Emerging technologies, reflecting the ever increasing ways to deliver advertising electronically and through new channels (social media, Hulu)
  • Illustrates applications of audience research in advertising, programming, financial analysis, and social policy;
  • Describes audience research data and summarizes the history of audience measurement, the research methods most often used, and the kinds of ratings research products currently available; and
  • Discusses the analysis of audience data by offering a framework within which to understand mass media audiences and by focusing specifically to the analysis of ratings data.

Appropriate for all readers needing an in-depth understanding of audience research, including those working in advertising, electronic media, and related industries, Ratings Analysis also has much to offer academics and policy makers as well as students of mass media.

Table of Contents


1 An Introduction to Audience Research

2 Audience Measurement

3 Audience Measurement Methods


4 Understanding Audience Behavior

5 Analysis of Gross Measures

6 Analysis of Cumulative Measures


7 Audience Research in Advertising

8 Audience Research in Programming

9 Audience Research in Financial Analysis

10 Audience Research in Social Policy

About the Authors

James G. Webster is professor of communication studies at Northwestern University.

Patricia F. Phalen is associate professor of media and public affairs at George Washington University.

Lawrence W. Lichty is professor emeritus of media at Northwestern University

About the Series

Routledge Communication Series

The Routledge Communication Series covers the breadth of the communication discipline, from interpersonal communication to public relations, offering textbooks, handbooks, and scholarly reference materials.

Learn more…

Subject Categories

BISAC Subject Codes/Headings:
BUSINESS & ECONOMICS / Marketing / Research
LANGUAGE ARTS & DISCIPLINES / Communication Studies
SOCIAL SCIENCE / Media Studies