Victims
Who Are Second Victims?
Research on the Second Victim
Second Victimhood Symptoms: From Normal to Unnecessary
First Victims, Second Victims, and This Book
Trauma
PTSD and Second Victims
PTSD and Somatic Models
Cognitive Models of PTSD
The Risks of Pathologizing Second Victims
Guilt
Introduction
Guilt, Control, and Learning
Shame
Investigation
Introduction
Empowering the Second Victim with an Investigation
Investigation, Independence, and Timing
Case Study: Empowering the Second Victim with an Investigation
Justice
Introduction
Restorative Justice
Forgiveness
Introduction
Forgiving as Act
Forgiving as Process
Self-Forgiveness
Support
Introduction
Critical-Incident Stress Management and Psychological First Aid
Implementing and Maintaining Organizational Support Systems
Limits and Problems of Crisis and Trauma Intervention
Resilience
Introduction
From Recovery to Resilience
Resilient Individuals, Resilient Organizations
References
Index
Biography
Sidney Dekker
"With Dekker’s books there is always a thought-provoking central theme. … Part of the effectiveness of this book is in its inclusion of the reader – I felt as if I was being guided through my own thoughts, rather than someone else’s words. … I cannot recommend this book enough, especially if you work in systems design or organisational culture. It is easy to read, but may leave you with more questions than it answers. I do not think that is a bad thing."
—Ella-Mae Hubbard, Loughborough University, Loughborough, UK
