1st Edition
Ten Steps Toward Greater Operational Efficiency in Higher Education An Administrator Playbook
1. Navigating Context and Change
Carlos Gooden and Mike Hoffshire
2. Harnessing and Leveraging Data as a Leader in Higher Education
Erica Ogburn and Jeremy Lane
3. Aligning Resources: Understanding the Budget Process
Emily Erwin
4. Creating and Implementing a Strategic Plan
Mike Hoffshire
5. Knowing the Rules to Be Good at the Game: Understanding University Policy and Procedure
Sonia Valencia
6. Leadership in Day-to-Day Operations of Higher Education Administration
Melvin (Jai) Jackson and Kevin McClain
7. Navigating Organizational Structure, Roles, and Staffing Changes
Tracy Pascua Dea
8. Training and Development: The Keys to Building Successful and Sustainable Teams
Nicole Caridad Ralston, Kevin Lewis, and Shawn Gaines
9. Leading Through Effective Communication: Strategies for Collaboration
Christy Heaton and Nick Fuselier
10. Everyone Recruits, Everyone Retains
Christian Alberto
11. Conclusion
Carlos Gooden and Mike Hoffshire
Biography
Carlos Gooden is Executive Director at the Marilyn Davies College of Business at the University of Houston-Downtown, Houston, USA.
Mike Hoffshire is Assistant Dean for Admissions and Student Affairs at the Herbert Wertheim School of Optometry and Vision Science at the University of California, Berkeley, USA.
