102 Pages
25 B/W Illustrations
by
Productivity Press
102 Pages
by
Productivity Press
102 Pages
by
Productivity Press
Also available as eBook on:
You can’t understand, manage, or improve what you don’t measure
While every smart executive now knows the truth of those words, perhaps more so than anyone, it was Jerry Harbour who turned that adage into a science. Originally published in 1997, The Basics of Performance Measurement helped pioneer the science of performance measurement and continues to serve as an industry standard.... Read more
Performance Measurement
Types of Performance Measures
A Family of Measures
Performance Measurement Hierarchies
Collection and Distribution
Performance Measure Displays
Putting It All Together
Further Reading
Types of Performance Measures
A Family of Measures
Performance Measurement Hierarchies
Collection and Distribution
Performance Measure Displays
Putting It All Together
Further Reading
Biography
Jerry L. Harbour
