3rd Edition
The Higher Education Manager's Handbook Effective Leadership and Management in Universities and Colleges
Introduction: the challenge for Higher Education managers
Chapter 1 Knowing your environment
Chapter 2 Knowing your institution
Chapter 3 Leading your department
Chapter 4 Leading by example
Chapter 5 Managing for high performance
Chapter 6 Developing staff
Chapter 7 Leading and celebrating diversity
Chapter 8 Enhancing the student experience
Chapter 9 Managing change
Chapter 10 Managing up and managing the "down-side"
Chapter 11 Managing yourself
Appendices
Biography
Professor Peter McCaffery is a former university vice chancellor and a Winston Churchill Fellow. He has over 35 years of teaching, research and management experience and has worked in a range of institutions from further education colleges to an Ivy League University.






