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The Management of Wicked Problems in Health and Social Care book cover

1st Edition

The Management of Wicked Problems in Health and Social Care

Edited By Will Thomas, Anneli Hujala, Sanna Laulainen, Robert McMurray Copyright 2019
306 Pages
by Routledge

306 Pages
by Routledge

280 Pages
by Routledge
Also available as eBook on:
At a time of growing pressure on health and social care services, this book draws together contributions which highlight contemporary challenges for their management. Providing a range of contributions that draw on a Critical Management Studies perspective the book raises macro-level concerns with theory, demographics and economics on the one hand, as well as micro-level challenges of leadership,... Read more

List of Contributors



Acknowledgments



Editors’ Introduction





SECTION 1 Contemporary Wicked Challenges to Health and Social Care





1 The Concept of Wicked Problems : Improving the Understanding of Managing Problem Wickedness in Health and Social Care



HARRI RAISIO , ALISA PUUSTINEN AND PIRKKO VARTIAINEN





2 The Politics of Care : Wicked Concerns Constituent in Care Reforms



WILL THOMAS AND SUSAN HOLLINRAKE





3 Personalization of Care : A Wicked Problem or a Wicked Solution?



JANET CARTER ANAND , GAVIN DAVIDSON , BERNI KELLY AND GERALDINE MACDONALD





SECTION 2 Managing, Leading and Following





4 The Wicked Problem of Leadership in the NHS



GAURISH CHAWLA AND MARK LEARMONTH





5 Lofty Ideals and Lowly Troubles Among Nursing Home Managers



MONICA ANDERSSON BÄCK AND CHARLOTTA LEVAY





6 The Unnoticed Role of Employees in Ethical Leadership



MERJA SINKKONEN AND SANNA LAULAINEN





7 Destructive Leadership as a Wicked Problem in Health Care—Can We Blame the Leader Only?



MINNA HOFFRÉN AND SANNA LAULAINEN





8 Health Care Communication Technology and Its Promise of Patient Empowerment : Unpacking Patient Empowerment Through Patients’ Identity Constructions



LAURA VISSER , INGE BLEIJENBERGH , YVONNE BENSCHOP AND ALLARD VAN RIEL





SECTION 3 Silent Voice s: Making the Invisible Visible





9 Blame Culture in the National Health Service (NHS), UK



RUTH STRUDWICK





10 A Darker Side to Interorganizational Relations



KRISTINA BROWN





11 Defi cit Discourses and Aboriginal and Torres Strait Islander Disadvantage : A Wicked Problem in Australian Indigenous Policy?



ELIZABETH PYLE , DEANNA GRANT-SMITH AND ROBYN MAYES





12 Unpacking Dependency; Managing ‘Becoming’—Supporting the Experiences of Patients Living With Chronic Disease



WILL THOMAS





SECTION 4 Beyond Conventional Methodologies for Understanding Wicked Challenges





13 Improving Young People’s Mental Health? Understanding Ambivalence to Seeking Support Among Young Adults With Asperger Syndrome



EDMUND COLEMAN-FOUNTAIN AND BRYONY BERESFORD





14 Action Research in the Health and Social Care Settings. A Tool for Solving Wicked Problems?



MARTA STRUMI N SKA-KUTRA





15 Four Different Ways to View Wicked Problems



ANNELI HUJALA , SANNA LAULAINEN , ANDY BROOKES , MAARIT LAMMASSAARI AND TAMARA MULHERIN





16 The Promise of Visual Approaches in Organizational and Management Research



JARI MARTIKAINEN





Index

Biography

Will Thomas is an Associate Professor in the University of Suffolk Business School, UK



Anneli Hujala is a Senior Reseacher in the Department of Health and Social Management at the University of Eastern Finland



Sanna Laulainen is a Senior Lecturer in the Department of Health and Social Management at the University of Eastern Finland



Robert McMurray is Professor of Work and Organisation at The York Management School, UK

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