1st Edition

The New Handbook of Administrative Supervision in Counseling

ISBN 9780415995849
Published December 3, 2008 by Routledge
396 Pages

USD $99.95

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Book Description

Sponsored by the Association for Counselor Education and Supervision.

To deliver excellent, culturally responsive services to clients, a successful administrative supervisor must provide leadership to professional counselors, manage counseling services, and work effectively within their agency. The New Handbook of Administrative Supervision in Counseling is written for first line supervisors who work in mental health agencies, private practices, or in a schools. It highlights the skills needed to fulfill eighteen job responsibilities such as implementing your vision, advocating for services and staff members, navigating the politics inherent in work environments, team building, managing budgets and other realities, while still maintaining your own professional integrity and development. Useful forms and self-directed exercises are provided to facilitate personal reflection.


Table of Contents



SECTION I – Definition of Administrative Supervision in Counseling

Chapter 1: Defining Administrative Supervision

SECTION II – Promote client welfare

Chapter 2: Maintain the clients as the number one priority

Chapter 3: Be responsive to clients’ diverse cultures

Chapter 4: Uphold relevant legal, ethical and professional standards

SECTION III – Ensure their departments contribute to the quality of their agencies’ services and service delivery systems

Chapter 5: Align the department with the agency’s structure, mission, policies, and practices

Chapter 6: Communicate effectively within the agency and the department

Chapter 7: Advocate for the clients, counseling and counselors within and outside the agency

SECTION IV – Supervise, lead, manage, and administer the people who report to them to help each individual advance toward optimum performance, productivity and job satisfaction

Chapter 8: Establish professional cultures that support excellence

Chapter 9: Build healthy, meaningful professional and personal relationships with each staff member

Chapter 10: Nurture continuous improvement of each staff member’s performance

Chapter 11: Apply your own models for providing effective administrative supervision

Chapter 12: Organize staff members for effective service delivery

Chapter 13: Implement effectively a performance management system

Chapter 14: Evaluate fairly each staff member’s performance

SECTION V – Design, maintain and improve an effective and efficient service delivery system for clients

Chapter 15: Operationalize the vision for the department

Chapter 16: Acquire and manage resources

Chapter 17: Improve Continuously the Counseling Service Delivery System

Chapter 18: Lead the process to plan, design, deliver, evaluate and enhance the service delivery system

SECTION VI – Strive continuously for excellence in fulfillment of their administrative supervision responsibilities

Chapter 19: Develop continually your own supervisory competence


A. Standards for Counseling Supervisors

B. Ethical Guidelines for Counseling Supervisors

C. American Counseling Association (ACA) Multicultural Competencies and Standards


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Patricia G. Henderson has worked as an administrative and clinical supervisor of  counselors for thirty-five years. She has authored and co-authored eighteen books and twenty-six articles on counseling and guidance. As an active leader in professional counseling at the local, state and national levels Patricia Henderson has received several awards for work as both counselor and supervisor, as well as for research and writing. She currently heads her own consulting firm.