The Right Choice: Using Theory of Constraints for Effective Leadership, 1st Edition (Hardback) book cover

The Right Choice

Using Theory of Constraints for Effective Leadership, 1st Edition

By Ted Hutchin

Productivity Press

176 pages | 50 B/W Illus.

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pub: 2012-05-21
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The need for competent leadership remains one of the most pressing issues facing organizations. Introducing a powerful technique to help readers become better decision makers, The Right Choice: Using Theory of Constraints for Effective Leadership supplies the understanding required to manage effectively well into the future through the use of the coaching cycle and the reflection process.

Using case studies, the book explains how to create a leadership culture at the organizational, team, and individual levels through the development of the flight crew, as well as how to link that to effective strategies and tactics in leading the organization forward. The case studies illustrate what leaders have actually done, what they’ve struggled with, and the importance of understanding causal relationships.

Emphasizing the importance of consequences when making choices, the book reflects the author's vast experience with companies across a range of industries. It explains how to resolve conflicts and restore relationships through the use of time-tested tools, in particular, the cloud technique from the Theory of Constraints Thinking Processes.

The book details a practical methodology that you can use in various situations. Through the use of the coaching cycle and the coaching quadrant, it provides a solid platform for any leader wishing to take their organization forward. The tools and methods described in this book will help you become a leader who engages with the people in your organization and allows them to choose to engage rather than be forced.

Table of Contents

Setting the Scene

The Background to the Book

Some History!

So What Is Leadership, and What Do I Mean by Effective Choices?

OK, so Why the Focus on Making Choices?

So Why Do People Delay?

Why Do We Have to Make Choices?

What Is a Choice?

A Working Definition

So Here We Are!

What It Means to Be Blocked—The Individual Level

What It Means to Be Blocked—The Team Level

What It Means to Be Blocked—The Organizational Level

Some Assumptions of My Own

The Choice Hierarchy

The Area Known as "Conflict of Subordination"

References and Further Reading

Some Thoughts on Leadership

What Do I Mean by the Term "Leadership"?

The Starting Point: The Tools of the TOC Thinking Processes

The Use of the TOC Leadership Coaching Cycle

Station 1: What’s Holding Us Back?

Station 2: Why Is This Holding Us Back?

Station 3: What Is the Compelling Picture Going Forward?

Station 4: How Do We Achieve the Objectives Set?

Station 5: Review and Reflect on the Journey

What Are Undesirable Effects (UDEs), and Why Are They Important?

What Are the Criteria for Determining a Good UDE?

What Does a UDE Cost?

A Case Study from the World of the Manufacturing Industry

Beginning the Process of Developing a UDE

References and Further Reading

Gaining Consensus on the Problem

Gaining Consensus on What to Change

Gaining an Understanding about "Clouds"

A Discourse on Method

Case Study 1: Small-Scale Manufacturing

References and Further Reading

Case Studies to Help Us

The Use of Case Studies to Help Us Understand the Predicament of Leaders in Organizations Today

Case Study 1 from an MRO Environment

Case Study 2 from an MRO Environment

Case Study 3 from an Outpatient Department in a Hospital

Leading the Team

Understanding the Dynamics of Team Leadership

Leading the Team to Achieve the Goal

Measuring the Progress of the Team

Making It Happen

The Flight Crew

References and Further Reading

Focusing on "Knowing Myself " as a Core Aspect of Leadership

The Legacy of Leadership

Using "Personal Focus" to Gain Balance

A Final Thought

References and Further Reading

Making It Happen—Or Not

So What Happened Next?

So Why Does this Happen? A Question of Paradigms

Paradigm Lock Overview

The Importance of Worldview

Paradigms: The Discussion Goes Deeper

The Four Elements of a Worldview

A Clash of Constructs

Three Perspectives

The Seven Basic Questions

References and Further Reading

Drawing It All Together

Bringing the Main Case Study up to Date

Developing the "Flight Crew"

Changes to the Organizational Structure

Making It Happen

Reflection on the Case Study

Drawing Conclusions from the Case Studies

The Coaching Quadrant

Healing and Restoring

Reconciling and Mediating

Sustaining and Nurturing

Guiding and Mentoring

A Reflection on Leadership

Final Thoughts

References and Further Reading


About the Author

Ted Hutchin, PhD, is the managing director of I & J Munn and principal of the TOC-Lean Institute. He is also a fellow of the Chartered Management Institute, a member of the Chartered Institute of Personnel & Development, and an industrial fellow in the University of Nottingham Business School.

In his work with TOC he has led the teaching, implementation, and ongoing coaching support across the full range of TOC applications throughout the manufacturing industry and also into the service and voluntary sectors with organizations as diverse as hospitals and the Anglican Church. He has lectured on the Masters in Supply Chain Management and the MBA within the Business School at the University of Nottingham and also on similar subjects at Cranfield University.

As can be seen from his research and writing over the past twenty-five years, the dominant theme has been the management of change and the problems and issues change creates for people. He has a proven ability to guide people in the creation of breakthrough solutions that get to grip with the core issues of the organization, the team, and the person’s own life. Using a holistic approach to addressing such issues and developing.

Subject Categories

BISAC Subject Codes/Headings:
BUSINESS & ECONOMICS / Quality Control
BUSINESS & ECONOMICS / Industrial Management
BUSINESS & ECONOMICS / Workplace Culture