Total Capacity Management
Optimizing at the Operational, Tactical, and Strategic Levels
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Ten years in discussion and development, Total Capacity Management provides the most complete overview of the history and techniques of capacity cost management-a timely, yet timeless, issue applicable to both capital-intensive and labor-intensive organizations.
Through explanations of various capacity cost management models, executives and managers can create the most appropriate model for their organization's distinct needs.
Total Capacity Management shows the way for companies and managers to gain and maintain an exceptional competitive edge.
Table of Contents
Modern Practice in Capacity Cost Management
The Movable Feast
Measuring and Managing Capacity Costs
Operational Perspectives on Capacity
The Tactical Perspective in Capacity Cost Management
Value vs. Cost-Strategic Capacity Cost Management
Capacity-An Ongoing Saga
Historical Trends in Capacity Cost Management
The Age of Discovery-1900-1919
The Golden Era of Capacity Reporting-1920-1932
The Era of Crisis-1933-1952
The Dark Ages of Capacity Reporting-1953-1978
The Era of Questioning-1979-Present
Annotated Bibliography: Overview of Capacity Cost Literature
Figures and Tables
"This is one of the most useful and readable research studies published in a long time. The subject is of critical importance for every management accountant-whether dealing with cost management, budgeting, or financial reporting. I have personally used the results of this research in my client work, and it was highly relevant."
-Alfred M. King, CMA, Chairman of the Board, Valuation Research
"This is required reading for anyone involved in designing a capacity management and measurement system. It provides useful concepts to be considered when designing such a system, as well as interesting historical insights regarding the evolution of the current state of capacity management."
-Henry J. Davis, CMA, CPA, Mechanical Group Controller, Dodge/Rockwell Automation
"This is the most important contemporary work available on understanding and managing capacity.
"Capacity management may be the least understood management challenge, yet it is clearly one of today's most difficult to resolve. Properly recognized, enterprise-wide excess capacity is one of the areas of greatest improvement potential in both the private and public sectors today.
"The authors have done a splendid job of helping the reader understand enterprise-wide total capacity management. They clearly identify the importance of understanding and managing capacity at multiple levels, and the different responsibilities and perspectives required at each level.
"This is a 'must read' that you will also want to keep handy as a reference document."
-Robert C. Miller, Assistant Controller (Retired), Boeing Commercial Airplane Group