1st Edition

Total Productivity Management (TPmgt) A Systemic and Quantitative Approach to Compete in Quality, Price and Time

By David J. Sumanth Copyright 1998
    428 Pages
    by CRC Press

    Poised to influence innovative management thinking into the 21st century, Total Productivity Management (TPmgt), written by one of the pioneers of productivity management, has been a decade in the making.
    This landmark publication is the most extensive book available on the subject of total productivity management. At a time when downsizing and layoffs are the norm, this innovative and highly organized book shows you how to treat human resource situations with a caring, customer-oriented, yet competitive attitude through integration of technical and human dimensions. This book makes use of a set of proven models and provides a systematic framework and structure to link total productivity to an organization's profitability.
    Total Productivity Management describes the tasks required of all constituents in an understandable format that they can relate to and by which regards can be realized for performance in all resource categories including direct labor, administrative staff, managers, professional personnel, materials, liquid assets, technologies, energy, and other areas.

    Misconceptions about Quality, Technology, and Productivity
    Problems with the "Partial Productivity Perspective"
    Managerial Techniques Commonly Used in Decision-Making
    Organizational Goals for Managerial Decision-Making
    Importance of Management's Role in Increasing Productivity
    Proposed Approach to Management Decision-Making
    Relationship Between Total Productivity and Other Management Goals
    The Need for "Total Productivity Management" (PTmgt)
    Unique Factors Affecting Enterprises
    Confused Emphases of the 1970's and 1980's
    Continued Chaos of the 1990's
    Challenges as Opportunities
    Bridging the Technology Discontinuities
    Social Changes
    Family Unit-An Endangered Species
    Technology, The Uncontrollable Monster
    Ecological Imbalance
    The "One-World Syndrome"
    The Basic Concept and Management Philosophy of TPmgt
    The "Total Productivity Perspective"
    TPmgt: The Definition
    TPmgt: The Concept and Philosophy
    TPmgt: The Three-Legged Stool Analogy
    TPmgt: The Conceptual Framework
    TPmgt: The Integration Mindset of 3 Competitiveness Dimensions
    The Systematic 10-Step ProcessĀ© for TPmgt
    Implementation of the Basic TPmgt
    Implementation of the Comprehensive TPmgt
    Mission Statement
    TPM and/or CTPM Analysis
    Management Goals
    "Fishbone" Analysis
    Action Plans
    PQT Training
    Implementation of Action Plans
    Management Goals Achieved?
    New Goals
    Important Note on the TPmgt Implementation
    Case Studies: Selected Applications
    Computer Peripherals
    Heavy Equipment
    Machine-Tools Manufacturer
    Medical Devices
    Seafood Processing
    Space Systems
    Unique Features of TPmgt
    Interdisciplinary Emphasis in Management Decision-Making
    "People-Building" Emphasis, with Behavioral Thrust
    Product/Service Unit Orientation (Instead of Functional Focus)
    "Customer-Chain" Thinking
    Systemic Perspective for Integration
    Independence from Culture
    Ability to Understand the Technology - Total Productivity Synergy
    Ability to Understand and Affect the Quality - Total Productivity Linkage
    Ability to Interlink the Dimensions of Competitiveness
    Unique Features Compared to Other Management Philosophies
    Comprehensiveness of Problem-Solving Approaches in Training
    Comprehensiveness of productivity and Quality Improvement Techniques
    Ability to Quantify the Impact on the BOttom Line
    Reward Systems Based on Total Productivity Gainsharing
    The PRacvtice of "Management is a Moral Issue"
    Frontiers Beyond TQM and Reengineering
    The TQM Wave-Where's it Headed?
    The Reengineering Dynamite
    The TPmgt Total Package?
    Benefits of TPmgt
    Customer Responsiveness
    Total Cost-Competitiveness
    Team-Building and Accountability
    Technology Planning
    Investment Analysis
    Acquisition and Merger Planning
    Resource Budgeting and Allocation
    Automatic "Profit-Targeting"
    Compatibility with Well-Established Data-Collection Formats
    Universality of TPmgt
    Fundamental Similarities in Manufacturing and Service Enterprises
    Principles of TPmgt
    Rules for Maximum Success with TPmgt
    Where To Go From Here?
    Blueprint for Action
    Need for Formal Education and Training in TPmgt
    Expert System Tools for TPmgt
    Videotape and Seminars on TPmgt
    Appendix A: Historical Introduction to Quality
    Appendix B: The TPMĀ© Formulas


    David J. Sumanth