3rd Edition

Total Quality Management in Education

By Edward Sallis Copyright 2002
180 Pages
by Routledge

180 Pages
by Routledge

180 Pages
by Routledge

This text has been written for managers in higher education as well as for headteachers and deputy heads in the school sector.;"Total quality management" (TQM) is a philosophy and a methodology that is widely used in business, and increasingly in education, to manage change or other processes. With the pressure for change and quality in education never more acute, this book provides an opportunity... Read more
Basics; Part 1 Quality; Part 2 Tqm; Part 3 Gurus; Part 4 Kitemarks; Part 5 Organization; Part 6 Leadership; Part 7 Teamwork; Part 8 Knowledge; Part 9 Tools; Part 10 Benchmarking; Part 11 Measurement; Part 12 Budgeting; Part 13 Strategy; Part 14 Framework; Part 15 Self-assessment;

Biography

Edward Sallis