Total Quality Management in Education: 3rd Edition (Paperback) book cover

Total Quality Management in Education

3rd Edition

By Edward Sallis


180 pages

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Paperback: 9780749437961
pub: 2002-05-01
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Hardback: 9781138132016
pub: 2015-11-26
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eBook (VitalSource) : 9780203417010
pub: 2014-08-07
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This text has been written for managers in higher education as well as for headteachers and deputy heads in the school sector.;"Total quality management" (TQM) is a philosophy and a methodology that is widely used in business, and increasingly in education, to manage change or other processes. With the pressure for change and quality in education never more acute, this book provides an opportunity for readers in education to acquaint themselves with TQM.;Revised and updated, this edition introduces the key concepts of TQM in the education context. It discusses organizational, leadership and teamwork issues and the tools and techniques of TQM. This text should help educators develop a framework for quality management in their school, college, department or university.

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