Transformational Leadership in Government: 1st Edition (Hardback) book cover

Transformational Leadership in Government

1st Edition

By Jerry W. Koehler

Routledge

184 pages

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Hardback: 9781574440300
pub: 1996-06-18
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Description

This book is your guide to becoming an empowerment leader. Its purpose: to redirect and re-energize leadership in government.

If you are involved in any form of government leadership, this new publication will show you exactly how to develop and implement the principles of empowerment and improve quality.

Transformational Leadership in Government is written for administrators and managers who are committed to improving the efficiency and effectiveness of their staff. Koehler and Pankowski illustrate how true leadership is the creation of a working environment that encourages those closest to the problem to take the responsibility for solving it.

The authors provide new principles of leadership that will enable leaders to successfully manage any government organization. The book focuses on governmental organizations that should be customer driven, process oriented, team based, and data driven. The essence of Transformational Leadership in Government can be summed up in the words of W. Edwards Deming: Give the worker a chance to work with pride.

Table of Contents

NEW DIRECTIONS IN LEADERSHIP

Purpose of This Book

Traditional Approaches to Leadership in

Government

Charting a New Leadership Path in Government

Defining Leadership in Government

Government and Industry: Similar Leadership

Crisis

Awakening the Giant: Foreign Competition and Changing

Customers' Wants and Needs

The Awakening of Government Leaders

The Difference Between Being an Administrator and

a Leader

Empowerment Leadership Principles

Principle #1: View organizations as systems

Principle #2: Establish and communicate organization strategy

Principle #3: Institutionalize a management system

Principle #4: Develop and train all associates in process management

Principle #5: Empower individuals and teams

Principle #6: Measure and control processes

Principle #7: Recognize and reward continual improvement

Principle #8: Inspire continual change

Organization of This Book

CHAPTER 2

EMPOWERING SYSTEMS

View and Understand Government Organizations

as Systems

Empowering organizations

Adopt the Cornerstones and Beliefs of Empowering

Organizations

Summary

CHAPTER 3

EMPOWERMENT LEADERSHIP: VISION AND STRATEGY

Create a Vision for the Organization

Develop a Mission Statement

Establish Organization Values

Identify the Desirable Outcomes that Result from

Government Organization Efficiency and

Effectiveness

Develop a Strategic Plan

Align Organizations to Achieve Desirable Outcomes

Develop a Set of Principles that Serve as the

Foundation for Management Action

Summary

CHAPTER 4

CHARACTERISTICS OF QUALITY EMPOWERMENT LEADERS

High Tolerance for Uncertainty

Low Tolerance for Uncertainty

Energetic

Passion for Quality

Perseverance

Positive Self-Image

Credibility

Strong Desire to Influence Others

Summary

CHAPTER 5

THE SKILLS OF EMPOWERMENT LEADERS

Conceptual Skills

Monitor your environment

Understand your organization's processes

Continually employ strategic planning

Technical Skills

Histograms

Cause-and-effect diagrams

Force field analysis

Pareto charts

Check sheets

Control charts

Run charts

Scatter diagrams

Communication Skills

Team participation

Empowerment team facilitation

Team leadership

Public speaking

Writing skills

Teaching

Coaching skills

Summary

CHAPTER 6

EMPOWERMENT LEADERSHIP: BEHAVIOR

Power and Organizational Behavior

Empowerment and Organizational Behavior

Perception and Behavior

Leading Others to Lead Themselves

Summary

CHAPTER 7

EMPOWERMENT LEADERSHIP: SUBSTITUTES

Organization-Wide Compensation and Recognition

Program

Cohesive Process Improvement Teams

Process Improvement Guides

Professional Work Force

Mission Identification, Understanding and Acceptance

Instilling Values

Quality Indicators

360 Degree Feedback Systems

Process Measurement, Control and Benchmarking

Organization Effectiveness Criteria

CHAPTER 8

EMPOWERMENT LEADERSHIP: INSPIRING CHANGE

Need for a Change

Vision

Sharing the Vision

Strategy for Plan Change

Interventions

Overcoming Resistance to Change

Accessing Change

Institutionalizing Change

Inspiration

Subject Categories

BISAC Subject Codes/Headings:
BUS079000
BUSINESS & ECONOMICS / Government & Business
POL000000
POLITICAL SCIENCE / General