Transformational Leadership in Government  book cover
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Transformational Leadership in Government



ISBN 9781574440300
Published June 18, 1996 by Routledge
184 Pages

 
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Book Description

This book is your guide to becoming an empowerment leader. Its purpose: to redirect and re-energize leadership in government.
If you are involved in any form of government leadership, this new publication will show you exactly how to develop and implement the principles of empowerment and improve quality.
Transformational Leadership in Government is written for administrators and managers who are committed to improving the efficiency and effectiveness of their staff. Koehler and Pankowski illustrate how true leadership is the creation of a working environment that encourages those closest to the problem to take the responsibility for solving it.
The authors provide new principles of leadership that will enable leaders to successfully manage any government organization. The book focuses on governmental organizations that should be customer driven, process oriented, team based, and data driven. The essence of Transformational Leadership in Government can be summed up in the words of W. Edwards Deming: Give the worker a chance to work with pride.

Table of Contents

NEW DIRECTIONS IN LEADERSHIP
Purpose of This Book
Traditional Approaches to Leadership in
Government
Charting a New Leadership Path in Government
Defining Leadership in Government
Government and Industry: Similar Leadership
Crisis
Awakening the Giant: Foreign Competition and Changing
Customers' Wants and Needs
The Awakening of Government Leaders
The Difference Between Being an Administrator and
a Leader
Empowerment Leadership Principles
Principle #1: View organizations as systems
Principle #2: Establish and communicate organization strategy
Principle #3: Institutionalize a management system
Principle #4: Develop and train all associates in process management
Principle #5: Empower individuals and teams
Principle #6: Measure and control processes
Principle #7: Recognize and reward continual improvement
Principle #8: Inspire continual change
Organization of This Book

CHAPTER 2
EMPOWERING SYSTEMS
View and Understand Government Organizations
as Systems
Empowering organizations
Adopt the Cornerstones and Beliefs of Empowering
Organizations
Summary

CHAPTER 3
EMPOWERMENT LEADERSHIP: VISION AND STRATEGY
Create a Vision for the Organization
Develop a Mission Statement
Establish Organization Values
Identify the Desirable Outcomes that Result from
Government Organization Efficiency and
Effectiveness
Develop a Strategic Plan
Align Organizations to Achieve Desirable Outcomes
Develop a Set of Principles that Serve as the
Foundation for Management Action
Summary

CHAPTER 4
CHARACTERISTICS OF QUALITY EMPOWERMENT LEADERS
High Tolerance for Uncertainty
Low Tolerance for Uncertainty
Energetic
Passion for Quality
Perseverance
Positive Self-Image
Credibility
Strong Desire to Influence Others
Summary

CHAPTER 5
THE SKILLS OF EMPOWERMENT LEADERS
Conceptual Skills
Monitor your environment
Understand your organization's processes
Continually employ strategic planning
Technical Skills
Histograms
Cause-and-effect diagrams
Force field analysis
Pareto charts
Check sheets
Control charts
Run charts
Scatter diagrams
Communication Skills
Team participation
Empowerment team facilitation
Team leadership
Public speaking
Writing skills
Teaching
Coaching skills
Summary

CHAPTER 6
EMPOWERMENT LEADERSHIP: BEHAVIOR
Power and Organizational Behavior
Empowerment and Organizational Behavior
Perception and Behavior
Leading Others to Lead Themselves
Summary

CHAPTER 7
EMPOWERMENT LEADERSHIP: SUBSTITUTES
Organization-Wide Compensation and Recognition
Program
Cohesive Process Improvement Teams
Process Improvement Guides
Professional Work Force
Mission Identification, Understanding and Acceptance
Instilling Values
Quality Indicators
360 Degree Feedback Systems
Process Measurement, Control and Benchmarking
Organization Effectiveness Criteria

CHAPTER 8
EMPOWERMENT LEADERSHIP: INSPIRING CHANGE
Need for a Change
Vision
Sharing the Vision
Strategy for Plan Change
Interventions
Overcoming Resistance to Change
Accessing Change
Institutionalizing Change
Inspiration

...
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