Throughout the last decade, the ‘gig economy’ has emerged as one of the most significant developments in the world of work. As a novel, hyper-flexible form of labour, gig work features a uniquely fragmented working arrangement wherein independent workers partner with digital platform organisations to provide a range of on-demand services to customers.
Work in the Gig Economy: A Research Overview provides a concise overview to the key themes and debate that encompass the gig economy literature. It covers five core themes: an introduction to gig work; classification issues; the role of technology; the experiences of gig workers; and the future of gig work. As an emerging and diverse research field, contributions stem from an array of perspectives including psychology, sociology, human resource management, legal studies, and technology management. The chapters synthesise the most prominent insights into this emerging field, key thinking on the complex relationships and conditions found in gig work, and the most significant issues to be addressed as the gig economy continues to develop.
A critical introduction for students, scholars and reflective professionals and policymakers, this book provides much needed direction through the rapidly growing and expansive body of research on work in the gig economy.
1. Work in the Gig Economy: An Introduction 2. Classifying Gig Work 3. Technology, Algorithms & Digital Platform Organisations 4. Multi-Party Working Relationships: Understanding the Experiences of Gig Workers 5. The Future of Gig Work: Key Issues, Solutions & Future Research Directions
"This is a timely and important book that examines the development and implications of gig work. Technological change is impacting on how, where and when work takes place, under what conditions, and how it is organised and remunerated. The algorithmic management processes supporting gig work are being applied to the conventional workplace and working arrangements. The relevance and significance of this book extends beyond the online economy." John Burgess, Professor of Human Resource Management in the School of Management, RMIT University.
"This book is a must read for everyone interested in HRM in the platform-enabled gig economy. Besides addressing definitional questions, it touches upon important puzzles that characterize online labor platforms, including: algorithmic management, multi-party working relationships, and gig worker experiences." Dr. Jeroen Meijerink, Assistant Professor of Human Resource Management, University of Twente, The Netherlands
"This authoritative, wide-ranging and critical book is essential reading for anyone interested in work in the gig economy. The authors provide key insights on gig work and algorithmic management, showing convincingly how these challenge our current understanding of working relationships, job quality and people management. I highly recommend it." Professor Anne Keegan, University College Dublin, Ireland