Developing hand in hand with e-Business in its use of information and communication technologies (ICTs), e-Government emerged in the 1990s with the promise of a more accessible, efficient and transparent form for public institutions to perform and interact with citizens. The successes-and some critics say, general failures-of e-Government initiatives around the world have led to the development of e-Governance-a broader, more encompassing concept that involves not only public institutions but private ones as well.
Taking a multidisciplinary approach, this book explores e-Governance in theory and practice with an analytical narrative from heterodox perspectives. Covering such essential issues as global governance of the Internet, the European Knowledge Economy, the transformative promise of mobile telephony, the rise of e-Universities, Internet accessibility for the disabled and e-Governance in transition economies, this book draws on contributions from experienced academics and practitioners with an expertise in an emerging field. In addition, each chapter includes such features as discussion of key issues that draw on case studies in order to facilitate significant discussion questions.
Introduction: What is eGovernance? Where is it and where’s it going? / Leslie Budd and Lisa Harris
I. Setting the Governance Scene
1. Digital-era Governance Patrick Dunleavy, Helen Margetts, Simon Bastow, and Jane Tinkler
2. WSIS, WGIG and Global Governance of the Internet Richard Collins
3. Post-Lisbon Governance in the EU: A Zero-sum Game? Leslie Budd
II. Enabling and Managing Technologies
4. Mobile Telephony as Citizen Engagement Technology Lisa Harris and Jane Vincent
5. Technologies to Enable Lowering Regulatory Costs of Enterprise Development Alan Rae
6. Collateral Damage? The Impact of Government Policy on UK Higher Education Simran Grewal
III. Functional Fields for Egovernance?
7. eUniversities: Corporate Higher Education Geoff Peters
8. eGovernance and Local Government Janice Morphet
9. Enabling Equality of Internet Access for the Disabled Charles Dennis and Fintan Clear
10. Governance in Transition Economies Antoaneta Serguieva and Kamen
11. Managing or Governing? Conclusions for Governance Futures Leslie Budd and Lisa Harris
"e-Governance: rhetoric and the realities – this is the theme for this insightful book, offering several penetrating analyses by scholars with different experience. Leslie Budd and Lisa Harris have succeeded in putting together a volume that penetrates behind the discourse and displays the variety of real outcomes. It is a must read for people searching for DEG = Digital era governance, as it reveals its limits."
--Jan-Erik Lane, University of the South Pacific