The Lean IT Field Guide: A Roadmap for Your Transformation, 1st Edition (Paperback) book cover

The Lean IT Field Guide

A Roadmap for Your Transformation, 1st Edition

By Michael A. Orzen, Thomas A. Paider

Productivity Press

183 pages | 23 B/W Illus.

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Description

How many IT books have you read that are long on theory and short on practical application? They are interesting, but not very impactful. They provide a framework from which to think and understand, but lack a process from which to act. Addressing this urgent need for the IT community, The Lean IT Field Guide explains how to initiate, execute, and sustain a lean IT transformation.

Illuminating a clear path to lean IT, the authors integrate more than two decades of combined experience to provide you with a proven method for creating and sustaining a true lean IT workplace. This field guide not only highlights the organizational techniques of more agile and lean processes, but also the leadership work required to help management adopt these new approaches.

Based on proven methods from different industries, including banking, manufacturing, insurance, food and beverage, and logistics, the book details a clear model that covers all the components you need to achieve and sustain a favorable work environment and culture in support of lean IT.

Filled with anecdotes and case studies from actual businesses, the book includes pictures, templates, and examples that illustrate the application of the lean methods discussed.

Reviews

"The Lean IT Field Guide answers the fundamental questions posed by so many who read the books, attend the conferences and are inspired by others to transform their own team: Where do we begin? How do we get started? What should our first steps be? Authored by two experienced Sherpas, Tom Paider and Mike Orzen, the book will ensure you will never be alone on your path to truly great results."

—Rich Sheridan, CEO and Chief Storyteller, Menlo Innovations; Author of Joy, Inc. - How We Built a Workplace People Love

"The Lean IT Field Guide is a practical, principles-based, guide to enterprise transformation. Orzen and Paider have great experience in IT—and it shows in great examples that are genuine and really helpful. Their advice applies in any knowledge-work environment, IT or otherwise. This book is a must-read for anyone interested in durable, transformational change in the way their organization works.

—Peter Ward, Sr. Associate Dean, Fisher College of Business, The Ohio State University; Director of the Center for Operational Excellence

"I’m excited about this book because it fills in many of the gaps that we all wanted filled after reading Mike’s first book, Lean IT. It continues the journey of the principles and practices learned through decades of experience, as well as showing concrete patterns that can be applied to technology work.

Like Lean IT, this book focuses on technology value streams that enable the business. Even better, the lessons are equally relevant to any value stream, whether it’s service, manufacturing, healthcare, or other value streams that rely on technology."

—Gene Kim, Co-Author of The Phoenix Project and the upcoming DevOps Handbook

"This short, readable book is a triumph of clarity, dense with practical advice. There's simply no better work available to anyone looking to kick-start a sustainable lean IT transformation. It provides the necessary tools—and no more—illustrated with vivid, relevant examples, and ties them together into a coherent whole with the bare minimum of theory and exposition. Highly recommended."

—Jez Humble, Co-Author of Continuous Delivery; Vice President at Chef

"By clarifying the main definitions; specifying, step by step, the foundational management skills; and providing many examples distinguishing success from setback, Mike and Tom have written a savvy, smart, and mindful guide to your own lean IT transformation. … a wonderfully written, lucid, succinct guide to what you need to know to succeed."

—Michael Ballé, Bestselling co-author of The Gold Mine trilogy; Three-Time Shingo Research Award Recipient

Table of Contents

Introduction

Lean Primer for IT Professionals

Introduction

The Lean IT Cosmos

Lean IT Frontier

Notes

The Transformation Framework

Introduction

The Lean IT House

Let’s Get Started! Your Roadmap

Notes

The Importance of Purpose

Introduction

True North

Notes

Day Zero

Introduction

Practice Makes Perfect

Management’s First Steps

Frontline Associates’ First Steps

Building a Purpose-Driven System

Day Zero Wrap-Up

Notes

The Paradox of Process

Introduction

People and Process

Standard Work

People-Centric Process

Notes

Problem-Solving Scientists

Introduction

What Is a Problem?

Who Wants to Be a Scientist?

Why Thinking Is Less Important Than Behavior!

Notes

Everything Is Visible

Introduction

Making the Invisible Visible

The Visual Journey

Visual Management Wrap-Up

Notes

Why Management (Still) Matters

Introduction

Lost in Translation

Leading with Respect

The Coach in You—A Reflective Journey

Notes

Sustain Your Progress

Building for the Long Term

The Five-Part Accountability System

Sustainability Wrap-Up

Notes

The Importance of Strategic Alignment

Introduction

Purpose-Driven Alignment

Notes

Engineering Excellence

Excellence Everywhere

Engineering Excellence in the Model Line

Making the Commitment to Excellence

Notes

Continue the Journey

Index

About the Authors

Michael A. Orzen, MBA, has a consulting and coaching career spanning more than 20 years. He received the BA degree in economics from Stanford University and the MBA degree in finance and management from the University of Oregon. He has gathered a unique blend of lean, IT, finance, and operations experience, which he uses to coach organizations in their pursuit of enterprise excellence. His personable approach and people-first philosophy have inspired leaders and empowered workforces to successfully apply conscious awareness, lean, and enterprise excellence practices in many complex work environments.

He is the coauthor of the award-winning book, Lean IT—Enabling and Sustaining Your Lean Transformation (CRC Press, 2011), and recipient of the Shingo Research and Professional Publication Award. He holds degrees from Stanford University and the University of Oregon. Mike teaches with the Lean Enterprise Institute, the Shingo Institute, and The Ohio State University Fisher School of Business.

Thomas A. Paider, MBOE, is an IT executive for Nationwide, a Fortune 100 insurance and financial services company. He received his BS degree in business administration from Ohio Dominican University and his master’s degree in business operational excellence from the Ohio State University. His teams work across Nationwide to foster Lean thinking and improve software development capability. He is also a Lean coach in the Masters in Business Operational Excellence program at The Ohio State University.

Tom is the cofounder of the IT Leadership Network at the Center for Operational Excellence at The Ohio State University, a partnership between industry and academic leaders focused on helping member companies collaborate and sustain their Lean journeys. Tom has consulted with dozens of companies, ranging from startups to large enterprises, on their Lean transformations.

Subject Categories

BISAC Subject Codes/Headings:
BUS000000
BUSINESS & ECONOMICS / General
BUS053000
BUSINESS & ECONOMICS / Quality Control
BUS097000
BUSINESS & ECONOMICS / Workplace Culture
COM032000
COMPUTERS / Information Technology