Acknowledgments
Foreword by Isabelle Thompson
Chapter 1: The UWS Writing Center in Place and Time
Chapter 2: Practice Based in Research
Chapter 3: A Mixed-Method Approach
Chapter 4: Volubility, Variation, and Most Frequent Words
Chapter 5: Tutors’ Keywords
Chapter 6: Student Writers’ Keywords
Chapter 7: Lexical Bundles in Tutors’ and Student Writers’ Talk
Chapter 8: Student Writers’ Very Long Turns-at-Talk
Chapter 9: Changes in the Aboutness of Talk at the UWS Writing Center
References
Appendix A: Glossary
Appendix B: 2017 Interview Questions
Appendix C: Mackiewicz and Thompson (2015) Coding Scheme for Tutoring Strategies
Appendix D: Letters for Participant Recruitment
Appendix E: Consent Forms and Data Release Form
Appendix F: Demographic Information Sheets
Appendix G: 2017 Training Syllabus
Appendix H: 2017 Consultant Observation Form
Appendix I: Excerpts from the 2017 ESL Training Schedule
Biography
Jo Mackiewicz is Professor of Rhetoric and Professional Communication and Co-Director of the Advanced Communication Program at Iowa State University, USA. She is the author of The Aboutness of Writing Center Talk and co-author, with Isabelle Thompson, of Talk about Writing.






