The Basics of Hoshin Kanri: 1st Edition (Paperback) book cover

The Basics of Hoshin Kanri

1st Edition

By Randy K. Kesterson

Productivity Press

165 pages | 52 B/W Illus.

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pub: 2014-08-21
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The problem with most Hoshin Kanri books is that they describe a complex methodology that is overwhelming to most leaders and their organizations. The need to essentially change the culture of the entire organization to make Hoshin work isn’t practical for most companies when first starting out.

The Basics of Hoshin Kanri uses an easy-to-follow story format to simplify and explain Hoshin Kanri – a method for strategy deployment. Supplying clear descriptions of the steps of Hoshin Kanri, it advocates using Hoshin as an important tool for improving an organization’s existing planning and execution system while simultaneously moving the culture of the organization forward.

The book provides readers with a new understanding of Hoshin Kanri as a powerful deployment system for strategic planning, defining a direction and priorities, and aligning the organization around that direction. It begins by telling the story of a manufacturing executive that uses a simple Hoshin Kanri approach to make significant change in his personal life.

Next, the book illustrates how this executive prepares to apply Hoshin Kanri to deploy strategy within his business. It concludes by presenting fascinating excerpts from the author’s own interviews with experts in the field of Hoshin Kanri.

All business leaders want their organizations to be "great" in all respects, but the reality is that they must get to "good" before they can consider becoming "great."

Table of Contents

The Basics of Hoshin Kanri: A Personal Example to Help Explain the Steps


Introduction to The Little Book

Step 1: Scan—Create a Vision and Assess Reality

The Scan Process

Step 2: Plan

Bowling Chart

Step 3: Do

Step 4: Check

Step 5: Adjust

Back to Step 3: Do

Step 4 Again: Check

Step 5 Again: Adjust

Back to Step 3 Once More: Do

Step 4 Again: Check

Step 5 Again: Adjust

Key Takeaways from Chapter 1


Hoshin Kanri to Deploy Business Strategy

Jon’s Business

Introduction to The Little Book

Step 1: Scan

The Scan Process

The First Working Lunch Meeting

The Second Working Lunch Meeting

The Third Working Lunch Meeting

The Fourth Working Lunch Meeting

The Fifth Working Lunch Meeting

The Sixth Working Lunch Meeting

Step 2: Plan


Key Takeaways from Chapter 2


Interviews with Hoshin Kanri Experts

Introduction to Chapter 3

What Is Hoshin Kanri?

Three Words to Describe Hoshin Kanri?

The History of Hoshin

Why Use Hoshin?

Prerequisites, Critical Success Factors, Secrets, and Keys to Success?

Lessons Learned?

What Can Go Wrong?

Who Uses Hoshin Kanri? (And Why Not More Users?)

Different Approaches to Hoshin?

Importance of Vision?

Hoshin Objectives: How Many and What Should They Be?

Cascading of Objectives?

The PDCA Cycle (Plan–Do–Check–Act)

The Catchball Process

The Hoshin Tools

Affinity Diagrams

The X-Matrix and the A3

The Hansei–Hoshin Reflection Tool


Balanced Scorecard versus Hoshin?

How Are Hoshin Kanri and Lean Six Sigma Related?

Index of Expert Interviews

The Catalyst for Success with Hoshin Kanri

Some Words of Caution

Recommended Reading

Appendix A

The Traditional Way

The Hoshin Way


The PDCA Cycle

Appendix B

Interrelationship Digraph

(a.k.a., an ID, a Relations Diagram)

What Is It?

Why Use It?

How to Use It?

Appendix C

The X-Matrix and the A3

What Are They?

Why Are They Needed?

How Does The X-Matrix Work?

More Information About the X-Matrix and A3



About the Author

Randy Kesterson has held executive-level positions at Doosan Infracore, General Dynamics and Curtiss-Wright, with prior successful experience at Harsco Corporation, John Deere, and at privately held Young & Franklin/Tactair Fluid Controls. He also worked as a management consultant to organizations such as Bank of America, Caterpillar, Motorola, Bank of Montreal, Ford Motor Company, Milliken & Company, RJ Reynolds, and the Federal Aviation Administration (FAA).

Randy serves as the chair of the advisory board for the Center for Global Supply Chain and Process Management at the University of South Carolina’s Moore School of Business. He earned his Six Sigma Black Belt at North Carolina State University/IES. He earned his bachelor of science in engineering operations from Iowa State University and attended Syracuse University where he earned his MBA with a concentration in operations management. Randy and his family live in North Carolina.

Subject Categories

BISAC Subject Codes/Headings:
BUSINESS & ECONOMICS / Quality Control
BUSINESS & ECONOMICS / Industries / Manufacturing Industries