The Basics of Hoshin Kanri  book cover
1st Edition

The Basics of Hoshin Kanri

ISBN 9781482218695
Published August 21, 2014 by Productivity Press
168 Pages 52 B/W Illustrations

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Book Description

The problem with most Hoshin Kanri books is that they describe a complex methodology that is overwhelming to most leaders and their organizations. The need to essentially change the culture of the entire organization to make Hoshin work isn’t practical for most companies when first starting out.

The Basics of Hoshin Kanri uses an easy-to-follow story format to simplify and explain Hoshin Kanri – a method for strategy deployment. Supplying clear descriptions of the steps of Hoshin Kanri, it advocates using Hoshin as an important tool for improving an organization’s existing planning and execution system while simultaneously moving the culture of the organization forward.

The book provides readers with a new understanding of Hoshin Kanri as a powerful deployment system for strategic planning, defining a direction and priorities, and aligning the organization around that direction. It begins by telling the story of a manufacturing executive that uses a simple Hoshin Kanri approach to make significant change in his personal life.

Next, the book illustrates how this executive prepares to apply Hoshin Kanri to deploy strategy within his business. It concludes by presenting fascinating excerpts from the author’s own interviews with experts in the field of Hoshin Kanri. 

All business leaders want their organizations to be "great" in all respects, but the reality is that they must get to "good" before they can consider becoming "great."

Table of Contents

The Basics of Hoshin Kanri: A Personal Example to Help Explain the Steps
Introduction to The Little Book
     Step 1: Scan—Create a Vision and Assess Reality
          The Scan Process
     Step 2: Plan
          Bowling Chart
     Step 3: Do
     Step 4: Check
     Step 5: Adjust
          Back to Step 3: Do
     Step 4 Again: Check
     Step 5 Again: Adjust
     Back to Step 3 Once More: Do
     Step 4 Again: Check
     Step 5 Again: Adjust
Key Takeaways from Chapter 1

Hoshin Kanri to Deploy Business Strategy
Jon’s Business
Introduction to The Little Book
     Step 1: Scan
          The Scan Process
          The First Working Lunch Meeting
          The Second Working Lunch Meeting
          The Third Working Lunch Meeting
          The Fourth Working Lunch Meeting
          The Fifth Working Lunch Meeting
          The Sixth Working Lunch Meeting
     Step 2: Plan
Key Takeaways from Chapter 2

Interviews with Hoshin Kanri Experts
Introduction to Chapter 3
What Is Hoshin Kanri?
Three Words to Describe Hoshin Kanri?
The History of Hoshin
Why Use Hoshin?
Prerequisites, Critical Success Factors, Secrets, and Keys to Success?
Lessons Learned?
What Can Go Wrong?
Who Uses Hoshin Kanri? (And Why Not More Users?)
Different Approaches to Hoshin?
Importance of Vision?
Hoshin Objectives: How Many and What Should They Be?
Cascading of Objectives?
The PDCA Cycle (Plan–Do–Check–Act)
The Catchball Process
The Hoshin Tools
Affinity Diagrams
The X-Matrix and the A3
The Hansei–Hoshin Reflection Tool
Balanced Scorecard versus Hoshin?
How Are Hoshin Kanri and Lean Six Sigma Related?
Index of Expert Interviews
The Catalyst for Success with Hoshin Kanri
Some Words of Caution
Recommended Reading

Appendix A
     The Traditional Way
     The Hoshin Way
     The PDCA Cycle

Appendix B
Interrelationship Digraph
(a.k.a., an ID, a Relations Diagram)
     What Is It?
     Why Use It?
     How to Use It?
Appendix C
The X-Matrix and the A3
     What Are They?
     Why Are They Needed?
     How Does The X-Matrix Work?
     More Information About the X-Matrix and A3


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Randy Kesterson has held executive-level positions at Doosan Infracore, General Dynamics and Curtiss-Wright, with prior successful experience at Harsco Corporation, John Deere, and at privately held Young & Franklin/Tactair Fluid Controls. He also worked as a management consultant to organizations such as Bank of America, Caterpillar, Motorola, Bank of Montreal, Ford Motor Company, Milliken & Company, RJ Reynolds, and the Federal Aviation Administration (FAA).

Randy serves as the chair of the advisory board for the Center for Global Supply Chain and Process Management at the University of South Carolina’s Moore School of Business. He earned his Six Sigma Black Belt at North Carolina State University/IES. He earned his bachelor of science in engineering operations from Iowa State University and attended Syracuse University where he earned his MBA with a concentration in operations management. Randy and his family live in North Carolina.