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50 results in Customer Relationship Management (CRM) Books
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SALE
Sales Support Operations
: How to Use Artificial Intelligence and Digitalization Applications to Improve Processes
James Martin
May. 27th, 2026
Original Price
$55.99
Sale Price
$44.79
SALE
Who Speaks for the Customer?
: Improving Results with a Customer-Centered Framework
Irene F. Lefton
Feb. 11th, 2026
Original Price
$54.99
Sale Price
$43.99
SALE
The Unstoppable Sales Prospecting System
: Earn Attention, Book Meetings, and Win New Business
Shawn Casemore
Nov. 17th, 2025
Original Price
$32.99
Sale Price
$26.39
SALE
Airline Customer Experience
: Digitalization in Passenger Services
Pushan Kumar Dutta, Martin Ricciuti, Ismail Bogrekci, Sumeet Suseelan
Aug. 26th, 2025
Original Price
$57.99
Sale Price
$46.39
SALE
The A-Z of Payments
: A Modern and Practical Glossary for the Curious and the Forgetful
Neira Jones
Mar. 14th, 2025
Original Price
$49.99
Sale Price
$39.99
SALE
Digital Transformation in the Customer Experience
Mohammed Majeed, Aryan Chaudhary, Raman Chadha
Feb. 10th, 2025
Original Price
$240.00
Sale Price
$192.00
SALE
Zero Complaints
: The Path to Continuous Value Creation
Gautam Mahajan, Bill Price, Moshe Davidow
Jan. 31st, 2025
Original Price
$47.99
Sale Price
$38.39
SALE
The Sales Multiplier Formula
: Simple Strategies to Multiply Your Sales by 4.68X
Shawn Casemore
Dec. 20th, 2024
Original Price
$28.99
Sale Price
$23.19
SALE
Augmenting Customer Retention Through Big Data Analytics
Reena Malik, Ambuj Sharma, Prashant Chaudhary
Dec. 6th, 2024
Original Price
$200.00
Sale Price
$160.00
SALE
The Customering Method
: From CX Dogma to Customer Science
Aarron Spinley
Nov. 1st, 2024
Original Price
$42.99
Sale Price
$34.39
SALE
Social Media Analytics in Predicting Consumer Behavior
Selay Ilgaz Sumer, Nurettin Parilti
Oct. 4th, 2024
Original Price
$79.99
Sale Price
$63.99
SALE
Selling in Customer Service
: Integrating and Coordinating Service and Selling
Leon Cai
Aug. 27th, 2024
Original Price
$38.99
Sale Price
$31.19
SALE
1st Edition
Sales Support Operations
How to Use Artificial Intelligence and Digitalization Applications to Improve Processes
By James Martin
May 27, 2026 by Productivity Press
296 Pages 43 B/W Illustrations
Original Price
$55.99
Sale Price
$44.79
SALE
1st Edition
Who Speaks for the Customer?
Improving Results with a Customer-Centered Framework
By Irene F. Lefton
February 11, 2026 by Productivity Press
302 Pages 55 B/W Illustrations
Original Price
$54.99
Sale Price
$43.99
SALE
1st Edition
The Unstoppable Sales Prospecting System
Earn Attention, Book Meetings, and Win New Business
By Shawn Casemore
November 17, 2025 by Productivity Press
210 Pages 13 B/W Illustrations
Original Price
$32.99
Sale Price
$26.39
SALE
1st Edition
Airline Customer Experience
Digitalization in Passenger Services
Edited By Pushan Kumar Dutta, Martin Ricciuti, Ismail Bogrekci, Sumeet Suseelan
August 26, 2025 by Routledge
386 Pages 62 B/W Illustrations
Original Price
$57.99
Sale Price
$46.39
SALE
1st Edition
The A-Z of Payments
A Modern and Practical Glossary for the Curious and the Forgetful
By Neira Jones
March 14, 2025 by Routledge
262 Pages 28 B/W Illustrations
Original Price
$49.99
Sale Price
$39.99
SALE
1st Edition
Digital Transformation in the Customer Experience
Edited By Mohammed Majeed, Aryan Chaudhary, Raman Chadha
February 10, 2025 by Apple Academic Press
456 Pages 17 Color & 9 B/W Illustrations
Original Price
$240.00
Sale Price
$192.00
SALE
1st Edition
Zero Complaints
The Path to Continuous Value Creation
By Gautam Mahajan, Bill Price, Moshe Davidow
January 31, 2025 by Productivity Press
216 Pages 13 B/W Illustrations
Original Price
$47.99
Sale Price
$38.39
SALE
1st Edition
The Sales Multiplier Formula
Simple Strategies to Multiply Your Sales by 4.68X
By Shawn Casemore
December 20, 2024 by Productivity Press
192 Pages 18 B/W Illustrations
Original Price
$28.99
Sale Price
$23.19
SALE
1st Edition
Augmenting Customer Retention Through Big Data Analytics
Edited By Reena Malik, Ambuj Sharma, Prashant Chaudhary
December 06, 2024 by Apple Academic Press
350 Pages 4 Color & 21 B/W Illustrations
Original Price
$200.00
Sale Price
$160.00
SALE
1st Edition
The Customering Method
From CX Dogma to Customer Science
By Aarron Spinley
November 01, 2024 by Routledge
316 Pages 40 B/W Illustrations
Original Price
$42.99
Sale Price
$34.39
SALE
1st Edition
Social Media Analytics in Predicting Consumer Behavior
Edited By Selay Ilgaz Sumer, Nurettin Parilti
October 04, 2024 by CRC Press
196 Pages 8 Color & 16 B/W Illustrations
Original Price
$79.99
Sale Price
$63.99
SALE
1st Edition
Selling in Customer Service
Integrating and Coordinating Service and Selling
By Leon Cai
August 27, 2024 by Productivity Press
186 Pages 45 B/W Illustrations
Original Price
$38.99
Sale Price
$31.19
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